Materials include speaker's written course outline together with a bibliography of relevant reading materials and glossary of pertinent terms. Model PowerPoint presentation is included. Topics include economic advantages of paralegal utilization, how to quantify profits through paralegal utilization, ways to improve client satisfaction and retention and lawyer quality of life, and how to sidestep the dangers of turnover. The materials are structured to provide a one and one-half hour presentation and can be used as a stand-alone session or in combination with other teaching aids.
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