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Members of the Section of Dispute Resolution receive a 20% discount on this book. Join the Section or visit the Section of Dispute Resolution website to learn more about the valuable resources included with your membership.
In her well-known book The Shadow Negotiation, Kolb focused on the ways in which women are often disadvantaged by the events and patterns that take place out of sight of the negotiating table. Here she has broadened the focus to include others, of any gender and culture, who find themselves "one down" in even trying to begin a serious discussion. If you have found yourself in this situation (and who hasn't?) Kolb has practical advice for you.
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