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Client Satisfaction and a Paid Lawyer: Your 2012 New Year's Resolution (MP3 Audio Download Program) |
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| CET11CSPAUD |
| Melanie Bragg, Ann M. Guinn |
| December 1, 2011 |
| 44 |
| 88 minutes |
| 1.5 |
| 0 |
| Center for Professional Development, Section of Environment, Energy, and Resources, Solo, Small Firm and General Practice Division, Law Practice Management Section |
| Career Development, General Practice, Law Practice Management, Solos and Small Firms |
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| $129.00 (Regular) |
| $109.00 (ABA Member) ABA Members, Log in now to receive this discount! |
| $89.00 (Law Practice Management Section) ABA Members, Log in now to receive this discount! |
| $89.00 (Solo, Small Firm and General Practice Division) ABA Members, Log in now to receive this discount! |
| $89.00 (Section of Environment, Energy, and Resources) ABA Members, Log in now to receive this discount! |
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In today's climate, lawyers often find themselves caught between zealously representing a client, charging a fair fee, and actually collecting the fee. Many lawyers fight for justice owed to their clients, but are unable to fight for their own financial freedom. This webinar will cover strategic ways to successfully serve your clients while serving yourself.
Topics to be covered:
- Case and client selection skills to ensure an optimum attorney/client relationship
- Fee agreements as the foundation of the attorney-client relationship
- Value-added services to WOW! your clients
- Seamless and regular communication
- Systems to give every client the best experience possible with your firm
- Alternative fee arrangements that meet the client's needs and take care of the attorney
- Billing and collections procedures to ensure payment
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This download includes the MP3 audio file and the course materials in PDF. Both files will be delivered together in a ZIP file. To play an audio download in MP3 format, your will need a media player such as iTunes, Windows Media Player, RealPlayer, or Quicktime. For instructions on loading MP3 files to a portable media device, please refer to your device's instruction manual.Course materials require Adobe Reader®.
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Immediately after checkout, the download file(s) will be available in Your Downloads (accessible in the left navigation area of the Web Store when logged in).
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