American Bar Association
 
Law Practice Division: Productivity & Knowledge Strategy Committee

Law Practice Division:
Productivity & Knowledge Strategy Committee


Who We Are

We are sponsoring a NEW monthly webinar series. These free 30-minute webinars focus on how to practice more efficiently and deliver better client value, while improving your financial performance. Click here for the program list and to register for future webinars or view past webinars that we have archived.

To learn more about our webinar series generally, please visit our special webinar home page here.

The Division's Productivity & Knowledge Strategy Committee focuses on how lawyers within firms share what they know about

  • client work,
  • clients,
  • markets for their services, and
  • their firms as businesses.

The Committee emphasizes a knowledge strategy approach, which means starting with people, process and firm leadership, not technology. It seeks to promote awareness among firm leaders about the benefits of knowledge strategy, facilitate exchanges of ideas among lawyers who are already involved and educate practicing lawyers who are new to the subject.

The Committee has two subcommittees, to address the needs of larger firms, as well as those of solo/smaller firms. We encourage you to join one or both, according to your interests, in order to receive notifications specific to those firm perspectives. Click on these links (larger firms or solo/smaller firms) and then the Join Our Subcommittee link on the subcommittee page.

See our two white paper special offers below for new members, one describing the top 10 knowledge strategies for larger firms and the other for solo/smaller firms.


Welcome From The Chair



What is Knowledge Strategy? Knowledge strategy is more than knowledge management, which is how lawyers within law firms and corporate law departments share what they know about client work, about clients, about markets for their services, and about their firms as businesses. Knowledge management becomes knowledge strategy when it becomes a core function managed by the firm’s senior-most leaders to support the firm’s strategic goals.

Some elements of knowledge strategy involve traditional firm activities, such as lawyer training programs and practice group meetings. Other elements involve newer practices, such as after-action meetings or knowledge base systems.

People and Leadership Focus. Our Committee emphasizes this knowledge strategy approach, which is mostly about people, process and firm leadership, not technology. This people and leadership focus makes our Committee unique among other knowledge groups for lawyers.

Our Mission. Our mission is to promote awareness among firm leaders of the benefits of knowledge strategy, facilitate the exchange of ideas among lawyers who are already involved in knowledge strategy and educate practicing lawyers who are new to knowledge strategy about its benefits.

Large and Small Firms. Our two subcommittees pursue initiatives seeking to address the needs of larger law firms and corporate law departments, as well as solo/smaller firms.

Jack Bostelman, Chair


White paper special offers for members

Our Committee has published two white papers:

They are available only to members of our Committee, by clicking here. Links to download the white papers are also included in the welcome e-mail for all new members of our Committee.

Join our Committee by clicking the link in the Join Us box on the top right part of this web page or by clicking here. Membership is free for Law Practice Division members, which costs $50/year for ABA members. If you don't see the Join Us box, you are already a member.

Please contact Jack Bostelman, the chair of our Committee, at jack.bostelman@kmjdconsulting.com if you have any questions.

Summaries of the topics covered by the white papers are available on the respective larger firms and solo/smaller firms subcommittee pages.

The white paper for larger firms covers the following topics:

  1. Make finding practice group work product as easy as shopping on Amazon.com
  2. Interconnect matter experience data
  3. Use checklists instead of standard forms
  4. Establish practice group intranets with updated content
  5. Close the gap between e-mail filing policies and actual practice
  6. Conduct after-action reviews
  7. Use lawyer psychology to get things done
  8. Focus efficiency improvements at the practice group level
  9. Minimize – but do not eliminate – lawyer involvement in implementation
  10. Prioritize projects based on value and difficulty

The white paper for solo and smaller firms covers the following topics:

  1. Make locating your work product easy
  2. Enable remote access to your work product
  3. Use checklists instead of standard forms
  4. Track matter experience
  5. Manage e-mail
  6. Manage contacts
  7. Stay current
  8. Conduct after-action reviews
  9. Use lawyer psychology to get things done
  10. Prioritize projects based on value and difficulty

Join Us


Leadership

Chair:

Bostelman, John

Vice-Chairs:

Flaum, Delilah
Montare, Ariadne

Committee Roster  


Our Advisory Board

Our webinars and other offerings are implemented by our Board of volunteers, who are professionals bringing diverse viewpoints to our work. Our Board members include lawyers and professional staff in law firms of all sizes – larger firms, smaller firms, solos and e‑lawyer settings – as well as expert consultants to these firms.

more...


Subcommittees of Our Committee  (click [+] for listing)

 Sub Committees


Members-Only Publications

Click "more…" for a description of resources that are available only to members of the Knowledge Strategy Interest Group.


more...

Publications Available to All


Web Links of Interest


Free Webinar Series

Committee Events

Webinar #1: How to Compete with IBM Watson JD: Future-proof your practice by improving efficiency now - Part 1 (Register for replay)

January 28, 2016
This webinar has aired, but is available for replay (30 mins.)

This Part 1 addresses the business case for knowledge strategy. Topics include:

  • Why clients won’t ask for efficiency, but will instead move to other lawyers who do provide the desired value

  • Why efficiency is about people and process, not technology

  • What we mean by efficiency

  • How efficiency can improve not only the value you deliver to clients but also your financial results

  • How you as an individual lawyer can respond now, whether you practice in a large firm or solo/small firm setting

  • Why knowledge strategy is more powerful than knowledge management

To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Publications Available to All".




Webinar #2: How to Compete with IBM Watson JD: Future-proof your practice by improving efficiency now - Part 2 (Register for replay)

February 25, 2016
This webinar has aired, but is available for replay (30 mins.)

This Part 2 addresses practical aspects of implementing your knowledge strategy. Topics include:



  • Practical tips and tools that every lawyer can use now to improve efficiency, and that work in both large firm and solo/small firm settings

  • How these techniques build on what you already do, making you more competitive while improving your financial results

  • How to introduce these improvements in your practice without disruption


To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Publications Available to All".



Webinar #3: Introduction to Knowledge Strategy: More Tips and Tools for Improving Efficiency and Value (Register for replay)

March 24, 2016
This webinar has aired, but is available for replay (30 mins.

More practical tips for taking your practice to the next level:




  • Additional ideas for checklists

  • Managing e-mail and contacts

  • Establishing secure remote access to files for solos and small firms

  • Reinvigorating practice group intranet content

  • Improving how practice group meetings are conducted


To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Publications Available to All".



Webinar #4: How to (Re)Start a Practice Efficiency Program (Register for Replay)

April 28, 2016
This webinar has aired, but is available for replay (30 mins.)

You've heard lots of ideas for knowledge strategy projects. Maybe your firm's past efforts have faltered and need a restart. Maybe you haven't tried yet. In either case, which projects should you start with? And how do you get them started?


This program explains:



  • How to conduct a quick needs assessment to learn what efficiency improvements are most needed

  • Why the input should be sought from the practitioners themselves

  • How to prioritize among competing project ideas

  • Why the recommended approach also leads to an improved success rate in implementation

To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Publications Available to All".



Webinar #5: Checklists for Lawyers - A Powerful Efficiency Driver for Large Firms and Small (Register for Replay)

May 26, 2016
This webinar has aired, but is available for replay (30 mins.)

In this in-depth discussion of checklists, you will learn



  • Why a detailed checklist is superior to a standard form for complex agreements

  • The difference between substantive checklists and process checklists, and why you need them both

  • How checklists can be used in large firms and small firms

  • How checklists can improve profitability by allowing more junior lawyers to perform at a higher level

  • How to get a checklist started

  • Why checklists are a great starting point for a firm's efficiency program

To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Publications Available to All".



Webinar #6: Find Your Stuff When You Need It - The Key Technique for Organizing Your Work Product (Register for Replay)

June 30, 2016
This webinar has aired, but is available for replay (30 mins.)

In this in-depth discussion, you will learn



  • How to organize your work product and reference material in a group setting for maximum findability, whether your firm is large or small

  • Why this effort should be designed at the practice group level, not firmwide

  • How your system can evolve with your practice, and is complementary to a document management system

  • How this approach lays a solid base for future knowledge management software initiatives

To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Publications Available to All".



Webinar #7: How to Accomplish Change in a Law Firm - and Make Those Efficiency Improvements Happen

July 28, 2016
This webinar has aired, but is available for replay (30 mins.)

Have you wondered why it's so hard to accomplish change - even modest change - in a law firm? Or to get individual lawyers to follow through on their commitments? This program will explain:



  • Why law firms can be change-resistant environments

  • How behavioral science can explain why this is so, as well as inspire specific workplace techniques for overcoming lawyers' resistance

  • How these strategies can be applied to promote efficiency and other knowledge strategy improvements

To learn more and register to view the archive, please visit our page at http://www.kmwebinars.org/past-webinars.


Slides for this webinar may be downloaded in the section above entitled "Web Links of Interest".



 
Section Events

Modified by John Bostelman on November 8, 2016

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