DUKE REPRISE: RETAIL STORE DESIGN AND LAW SCHOOL PLANNING

Professor Tom Steele
Wake Forest University School of Law

Functional Design Areas of Concern to the Retail Industry

General layout

Location of service points

Ceilings

Floors

Walls and partitions

Lighting

Fixtures

Security

Sight lines

Colors

Display space

Relating These Design Elements to Law School and Law Library Design and Layout

Building User Behavior

What do we need to know?

How can we gather that information?

Do we want to change the behavior?

From the Retailing Literature

Hulshof, "Providing Services to Virtual Patrons", 3 Information Outlook 20 (January 1999)

Omura, Strategic Design of Store Interiors, (NY: Academy of Marketing Science, 1982)

Mills and Paul, Applied Visual Merchandising (Englewood Cliffs, NJ: Prentice Hall, 1982)

Carpets: "Combining Appearance and Performance", 74 Chain Store Age 74 (April 1998)

Ceilings: "Customized Ceilings Add to the Environment", 73 Chain Store Age 114 (July 1997)

Layout/Signage: "The Branch Goes Retail", 107 US Banker 75 (May 1997)

"Powerful Portal Pulls in Shoppers", 74 Chain Store Age 124 (Nov. 1998)

Furnishings; Layout; Ambience: "Coffee-shop Comfort Soothes Apparel Retailing", 30 Sporting Goods Business 14 (Jan. 27, 1997)

Color: "Psychology of Color", Visual Merchandising pp. 18-21 (Oct. 1975)

From the Library Building Literature - Interior Design Considerations

Holt, Planning Library Buildings and Facilities from Concept to Completion (NY: Scarecrow, 1989)

Mason, Mason on Library Buildings (NY: Scarecrow 1980)

Mount, Planning the Special Library (NY: SLA 1972)