Handouts

Wednesday, August 6, 2008

Elements of Performance Management: The Good, The Bad and The Ugly
Whether you manage one or one thousand, performance management is a critical component of your job. In this program, an experienced bar executive and an employment attorney will share their perspectives on topics such as employee evaluation and development, how to effectively manage high performing employees who consistently demonstrate one serious performance issue, dealing with negative employee reactions to direction or feedback, and addressing high-risk or inappropriate conduct of managers.
Moderator: Janis C. Jerman, New Britain, CT, Associate Executive Director, Connecticut Bar Association
Panelists: Trudy C. Levindofske, Irvine, CA, Executive Director, Orange County Bar Association; Penny Ann Lieberman, White Plains, NY, Attorney, Jackson Lewis

Generational Change and Successful Associations
Nonprofit membership associations face a generational crisis as the Baby Boomers age, right? Wrong. According to the evidence, Generation X and Y show every indication of joining associations at even higher rates than their parents and grandparents – but only if we give them what they want. This presentation looks at behavioral trends in generations, strategies for engaging young people, and what it all means for associations.
Speaker: Arthur C. Brooks, Syracuse, Director of Nonprofit Studies and the Louis A. Bantle Professor of Business and Government Policy, Maxwell School of Citizenship and Public Affairs and Whitman School of Management, Syracuse University.

Handling Conflict
Dealing effectively with conflict is a challenge for most of us. Yet, ineffective conflict management leads to enormous costs in wasted time and resources. This presentation will examine the importance of conflict competence for bar executives and their staff. After exploring the costs associated with not handling conflict well, participants learn the types of behaviors and responses that can lead to win-win outcomes. Participants will also learn about what triggers conflict for them and how they respond to it, both constructively and destructively. We’ll examine how different behavioral responses affect how conflict unfolds and how to develop strategies for using the most effective responses. Finally, we’ll discuss how to utilize good conflict management skills in dealing with both employees and volunteers.
Speaker: Nora Riva Bergman, Tarpon Springs, FL, Attorney and Practice Advisor, Atticus, Inc.

The Web and Search Engine Optimization
We all want our Web sites to show up “No. 1” in the major search engines like Google and Yahoo. And while most Web site managers may have the basics covered for making that happen, this session takes a deeper look into utilizing the tools and resources Google makes available for Web masters to help make your site as search engine-friendly as possible.
MODERATOR: Marc Mersol, Las Vegas, NV, Director of Finance/IS, State Bar of Nevada
SPEAKERS: Jenn Moreira, Phoenix, AZ, Director of Web Services, State Bar of Arizona; David Simms, Washington, DC, President, ElectionsOnline, and Interactive Services Supervisor, District of Columbia Bar.

Future-Proofing the Bar: Staying Relevant, Attractive and Important to New Generations of Lawyers
Thursday’s keynote speaker, will challenge the
way you think about the traditional bar association. How can
we be relevant, attractive and important to an increasingly
diverse profession? And what changes will we have to consider
to ensure that we don’t just survive, but thrive in the new world
we work in today? Paul’s experience is not just as a lawyer or as
a management consultant to lawyers, but also as a former Board
Member of the Law Society of England & Wales at a time of
transformative change for both the Society and the legal services
environment in the UK.
Speaker: Paul Gilbert, Cheltenham, England, Chief Executive, LBC Wise Counsel, and Member, Law Society of England and Wales

Diversity Pipeline Initiatives
What does diversity mean in today’s world of bar associations
and legal workplaces? What are the best practices for bar
associations? How are bar associations, law firms and in-house
counsel achieving diversity? How does diversity affect the
bottom line and what is the role of specialty bars in helping to
achieve diversity? This workshop will be a conversation about
what is going on in the workplace, how to get the best results,
what resources are needed, how to measure success, and how to
refocus if you miss the mark.
Moderator: John Williams, Oklahoma City, OK, Executive Director, Oklahoma Bar Association
Panelists: Rick Jones, New York, NY, Director of Diversity (U.S.), K&L
Gates, LLP D’Arcy Kemnitz, Washington, DC, Executive Director, National Lesbian & Gay Law Association Teresa Schmid, Phoenix, AZ, Executive Director, State Bar of Arizona

Bridging the Gap: How Understanding Generational Differences Can Grow Your Association
For the first time, bar association membership encompasses four generations at once: Traditionalists (Born 1900-1945); Baby Boomers (Born 1946-1964); Generation X’ers (Born 1965-1980); and Millennials (Born 1981-1999). Each group has a great deal to contribute. But how they want to contribute and what they expect in return varies as much as their ages. Associations that understand these differences and adapt their programs and services to meet the needs of each generation will benefit not only in increased membership but in happy, productive and engaged volunteers and leaders.
Speakers: Nora Riva Bergman, Tarpon Springs, FL, Attorney & Practice
Advisor, Atticus, Inc., Connie R. Pruitt, Tampa, FL, Executive Director, Hillsborough County Bar Association

Security Alert!! You’ve Been Hacked!!
What can happen to you and/or your organization if you fail to implement or adhere to the Payment Card Industry Data Security (PCI DSS) compliance rules? Get the answer to this question, plus learn about more ways to protect your network, your data and your web applications from hackers. Don’t be the next victim to get “hacked.”
SPEAKERS: Jenn Moreira, Phoenix, AZ, Director of Web Services, State Bar of Arizona; David Simms, Washington, DC, President, ElectionsOnline, and Interactive Services Supervisor, District of Columbia Bar

We’re From IT and We’re Here to Help!
This session is for any size bar without IT staff or for any bar executive that needs more information about IT issues at his/her association. Four members of the NABE IT Section will present important tips that all bar associations should hear and know. Topics will include managing data, security, Web sites and much more. This session will be in plain English for non-technical staff. The IT Section wants to prove that its members can talk just like everybody else!
Moderator: Patricia Yevics, Baltimore, MD, Director, Law Office Management Assistance, Maryland State Bar Association
Panelists: William H. Dickinson, Richmond, VA, Director of Technology, Virginia State Bar; Steven Dunn, Springfield, IL, Director of Information Technology, Illinois State Bar Association; Imelda Reveles, Denver, CO, Director, Internet and Technology, Colorado Bar Association; Anna Zanolli, Tigard, OR, Information Design and IT Supervisor, Oregon State Bar

Implementation of Collaborative Portals
This session presents how portal software (for example: Microsoft’s SharePoint) have been implemented by three bars to enable their section and committee members to maintain communication with one another without the burden of physically commuting to a central meeting location. Come learn the dos and don’ts from those who’ve already traveled this road about how your bar can do the same.
PANELISTS: Gary Clarke, San Francisco, CA, Senior Executive, Information Technology, State Bar of California; Jenn Moreira, Phoenix, AZ, Director of Web Services, State Bar of Arizona; Derek Novotny, Madison, WI, Information Services Director, State Bar of Wisconsin

Strategic Planning: Application and Details on Process
Retreat planning can be as easy as one, two, three. Learn the stages including planning and preparation, content and logistics, and implementation and follow up. The presentation is fastpaced and interactive and will provide you with a number of tools to use in all three phases of the strategic planning process. Speaker: Nora Riva Bergman, Tarpon Springs, FL, Attorney & Practice Advisor, Atticus, Inc.

We Work Hard for Our Money: Creating and Tracking CLE Success
CLE serves two very important goals – financial and educational. How are both of these goals met in a very competitive market, and what methods can bars implement to ensure this continuous revenue stream? Staffing, pricing, politics, partnerships, profits and developing tracking tools will be discussed.
Speakers: Lisa A. Armanini, Charlotte, NC, CLE Coordinator,
Mecklenburg County Bar, Heather Culp, Charlotte, NC, CLE Committee Chair, Mecklenburg County Bar

Changing the Way We Change: Leading the Skeptical, the Stubborn & the Gently Bewildered
“Change” is more than a business school process. We must shape the discussion, influence, challenge, adhere to values and inspire. Paul Gilbert explores the quality of leadership needed for influencing and encouraging transition in sensitive areas such as attracting and retaining younger members, distilling the wisdom of older members while encouraging diversity and preparing for a seismic shift in what the public demands from the legal profession. Will your Association enlighten the
debate or man the barricades?
Speaker: Paul Gilbert, Cheltenham, England, Chief Executive, LBC
Wise Counsel