| February
4, 2003
NABE Administration & Finance Section Technology Show
Seattle, WA
Sheraton Seattle Hotel & Towers
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NABE
heads off to the Emerald City of Seattle for its Midyear Meeting.
February 4-7, 2003. In addition to the technology and personal
management programs being offered by the Administration &
Finance Sections Technology Show, the NABE Program Committee
has planned a customer service focused program that will offer
practical advice for working with staff and volunteers to
meet challenge of service excellence.
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a pdf version of this newsletter
For those who prefer to print their Bar Executive, download
an unformatted pdf version here. |
|
The Telephone Doctor is in
In a society in which poor
customer service is rampant, a well-trained association
staff can shine if everyone adopts and commits to some simple
service approaches. The result can mean not only keeping
your members and customers happy, but also keeping them
period!
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